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If it appears too good to be true, it probably is. Introducing our fixed-price subscription tool that enables dealers to showcase their “digital parking lot” and accelerate sales. Whether you’re a fan of vintage Ford cars or have a soft spot for old Holden or Chevrolet vehicles, eBay has hundreds of collector cars from which to choose. In fact, having the Checklist with you while you photograph your vehicle, and checking off features as you shoot them, is a wise, time-saving approach. In particular, shoppers should be cautious of the following situations: If you have witnessed this behavior or fallen victim to this type of scam, please file a complaint with the FBI's Internet Crime Complaint Center, www.ic3.gov. eBay's Vehicle Purchase Protection* covers only certain vehicle transactions that are completed on eBay.com. That’s a lot of people. Getting help from our community resources Have a question? FACT: eBay provides Vehicle Purchase Protection only for transactions that start and are completed on the eBay Motors website (other terms and conditions apply). Contact Government Relations. In a new twist, criminals use a live-chat feature in e-mail correspondence and electronic invoices. Vehicles include, but are not limited to, cars, trucks, boats, ATVs, snowmobiles, motorcycles, campers, RVs and trailers. You are dealing with a scammer. eBay Motors makes it easy to find parts for cars, trucks, SUVs, motorcycles & more. Escrow accounts can also be used to securely transfer funds to the seller. Find the car of your dreams. eBay Customer Service 559661635584 fd1b1945-6f01-46b4-b9c8-a89ba91167a5:176ba6655a1 19997 To save time, fill out a copy of the Listing Checklist as you photograph the vehicle. I am so mad. Its technical support phone number is (866) 961-9253. Chevrolet Collector Cars (Pre - 1940) Although today’s makes and models are more powerful and have more perks, there’s just something special about owning a piece of automotive history. There is no other way to contact eBay other than by phone. First, click a general topic from Buying, Selling, or Account. As the world’s leading e-commerce company, eBay Inc.’s global portfolio of businesses enables hundreds of millions of people to buy and sell online. Contact us. eBay Shoppers are More Ready to Buy. How you contact a seller on eBay depends on whether you've already bought an item from them or not. Select "eBay Motors" as Your First Category On the listing form, click the "Browse Categories" link on the first page just below the box in which eBay requests an ISBN number or UPC number. Sellers who refuse to meet in person, or refuse to allow the buyer to physically inspect the vehicle before the purchase. Find answers to your buying, selling, and account questions, or contact us for more help. The FBI's IC3 and eBay Motors want to provide tips to savvy online auto shoppers looking to score a deal. eBay has a wide assortment of both new and used cars, vans, motorcycles, commercial vehicles and speciality vehicles like classic cars, camper vans, motorhomes, ATVs, and personal watercraft. eBay's customer service phone number is (866) 540-3229. You can call Ebay at (800) 305-4605 toll free number, write an email, fill out a contact form on their website www.ebay.com, or write a letter to eBay Inc, 2025 Hamilton Avenue, San Jose, California, 95125, United States. For example, eBay Motors' VPP is a legitimate program whose name is commonly misused by these criminals. As live-chat assistants, the criminals answer victims' questions and assure them the deals are safe, claiming that safeguards are in place to reimburse buyers for any loss. Remember, if it looks too good to be true, it probably is. The responses are not personalized and could include general terms like 'Dear Sir' and 'Good Day'. It’s never been easier to list your vehicles on eBay. Find answers to your buying, selling and account questions, or contact us for more help. 2. Some eBay Motors Dealers may offer free shipping on our website. he is only 19 and has never bought anything on ebay but a flute. Nevertheless, criminals often promise eBay Motors VPP coverage for non-eBay Motors purchases and instruct victims to pay via Western Union or MoneyGram. Listing Checklist. Visit the Answer Centre to post a question. The VPP is not applicable to transactions that originate outside of eBay Motors, and it prohibits wire-transfer payments. Email contains false information like invoice numbers, transaction case IDs, or VPP case ID #s. Sellers who want to move the transaction from one platform to another (for example, from Craigslist to eBay Motors). Contact us for information on discounted Dealer Programs. Criminals may have a recognizable word in their email name or as part of their domain name, such as 'eBay' or 'VPP' (e.g., eBay@vppinsurance.com) but these are NOT sent from eBay. You can either call eBay at the number provided to you after having navigated through the Customer Support option in My eBay, or call eBay’s customer service department directly. Vehicle is advertised well below what it is worth. *Restrictions apply. Ask eBay members . eBay Auto Parts & Accessories has the best prices and largest selection of OEM & aftermarket car parts, truck parts and motorcycle parts . Criminals may tell you they have access to transportation resources, possibly through their employer or because they are in the military and can coordinate the delivery for you (even if it's cross country). eBay Shoppers are More Ready to Buy. Scammers are able to send fake emails that look like they came from eBay and PayPal. In fraudulent vehicle sales, criminals attempt to sell vehicles they do not own. We can help. Motors Selling Page Ask for the details on exact charges before deciding which software provider to use. Top sellers track price and conversion trends on the site to establish a strategy for listing most, if not all, of their inventory on eBay Motors. Ok kids here we go! eBay has real, capable car buyers, so let’s make sure your inventory is available to the eBay audience today! Learn more about using an escrow service. *Restrictions apply. (1) Contacting eBay by phone is pretty simple, click on the contact us tab at the bottom of any eBay page, follow the prompts until they give you the number of the least busy call center at the moment. Often the sellers purport they need to sell the vehicle because they are moving for work, to include military deployments. According to a recent survey of car buyers, eBay Motors shoppers have a higher intent to purchase vs other platforms. The seller may be very polite and apologetic, but cannot meet you due to a special circumstance, such as: Seller is being/has been deployed by the military, Seller is going through a divorce (or getting married), Death in the family or a health issue of a relative, They work on a boat or are out of town for an extended period of time, Received through inheritance and not needed. 7.4 Million unique visitors a month looking for cars. If trustworthiness comes into question, some dealers can be just as untrustworthy as a private seller, so whomever you buy from requires a bit of research and thoroughness on your end. Click "Sell" at the top of any eBay page, just as you would to start any eBay listing using the standard eBay selling form. If you have trouble using the form, you may have to contact eBay by phone to solve the problem. If you do NOT see the same message "From eBay", the email is likely fake. Motors. There is no need to contact eBay's Fraud Dept, as this has nothing to do with eBay. Sellers who push for speedy completion of the transaction and request payments via quick wire transfer payment systems. My grandson sent 2 $500.00 gift cards for a jeep advertised he said on ebay motors. Buy and sell aftermarket & OEM automotive & motorcycle parts, accessories, wheels & tires with installation. See terms and conditions. According to some accounts, the wait time for this number is typically three minutes. Check out our large selection of new & pre-owned cars, classics, hot rods, collectors, exotics, trucks, SUVs, vans, motorcycles, ATVs, UTVs, RVs, boats and other vehicles on eBay. See terms and conditions. Most successful dealers rely on Solution Providers, allowing them to spend more time closing deals and less time creating listings. Government Relations Contacts. So sad Criminals want to lure you into feeling safe. You cannot meet the seller or look at the vehicle prior to sending a payment. eBay listings allow people to interact with you and your inventory. When you have questions about an eBay process or an eBay transaction, you can contact eBay by telephone if the Help Center and forums fail to provide you with the information you need. Related Help topics. eBay also offers a telephone number for fraud detection, which is 1-866-643-1607. Search "contact eBay," and you will find a telephone number for customer service: 1-866-540-3229. Click the Contact us button and choose one of the contact options. Something went wrong. The criminals falsely assert that their sales are protected by liability insurance coverage up to $50,000. Vehicles advertised at well below their market value. The more information, insight and photos you can provide on a listing, the more dynamic your vehicle will appear and the more compelling your listing will be. Let us help you continue to grow your business. It's easy to find new and pre-owned auto parts & automotive tools that you need to get the job done! By using the Sell Your Vehicle Checklist, you’ll leave nothing to chance. Private seller offers free shipping of the vehicle to you. eBay is very familiar with this scam, and warns about it. Alert: Internet Vehicle Scams on Craigslist and Other Sites. According to a recent survey of car buyers, eBay Motors shoppers have a higher intent to purchase vs other platforms. 3. FACT: Legitimate sellers are motivated and will make every effort to meet with all potential buyers immediately. According to a recent survey of car buyers, eBay Motors shoppers have a higher intent to purchase vs other platforms. If you are still unsure if the vehicle being offered is legitimate, contact eBay Customer Service. Similar to being priced below what it is worth, this typically is a tactic used to entice potential buyers. Automotive shoppers should exercise due diligence before engaging in transactions to purchase vehicles advertised online. Please be cautious with all online transactions and research the seller and the item you are intending to purchase carefully before making any payments. Before posting any car or truck listing on eBay Motors, you’ll be required to supply a minimum list of vehicle descriptors and Terms of Sale information — VIN, make/model/year, pricing, accepted methods of payment, etc. Access the eBay contact form. an eBay customer service rep) than to deal with automated systems, people you’re actively in a dispute with or third parties like credit card companies. Please proceed with caution with these payment methods and remember it is always a good idea to inspect the vehicle in person before sending any money. Contact us for information on discounted Dealer Programs. The following are three tips from these experts: Copyright © 1995-2020 eBay Inc. All Rights Reserved. The only way to buy a vehicle on eBay is by logging into your eBay account with a user ID/email address and password. Contact Global Impact. If you’re a dealer looking to list vehicles on eBay, email motorstraining@ebay.com for more information. If the seller cannot meet, they will designate another person to show the vehicle on their behalf. For cars and trucks, the eBay Motors Sell Your Vehicle Checklist proves, hands down, to be the best way to make sure you include all the mandatory elements. The first step is to contact the member through the Resolution Center and try to resolve the problem. Shop for your next vehicle, or start selling in a marketplace with 171 million buyers. Dealers can purchase “parking spaces” for one month and have the flexibility to change out inventory as needed. For motorcycles, powersports, boats and other vehicles, the same ingredients contribute to an attractive and effective listing. Seller pushes for speedy completion of the transaction and requests payment through a service or method that can put the money in their hands quickly. eBay recommends using our approved escrow service with Escrow.com. When you're selling on eBay, you might sometimes need to get in touch with a buyer. With all transactions, we want to encourage you to work with the Seller. Criminals often claim to have been transferred for work reasons, deployed by the military, or moved because of a family circumstance, and could not take the vehicle with them. Use at least eight characters in your password, including numbers and upper and lower case letters. Use at least eight characters in your password, including numbers. Copyright © 1995-2020 eBay Inc. All Rights Reserved. Click on the link above, print it out, then check off each piece of information as you collect it. From the Motors homepage, you can use the provided search fields to locate vehicles by make, model, year, and even type. With 7.4 Million Unique Searchers, 3.6 Billion Monthly Search Impressions and 109 Million Monthly VDP Views, we get your listings in front of more buyers in more places. eBay Customer Service 559622535874 ee6cb500-677a-4fa1-aa0a-2a9d0ea2d5e2:176b9cae3ec 19997 Pick up a new car from this great range. Buy and sell collector cars, parts and accessories on eBay's online marketplace. Increased Inventory Visibility – Combine local listings with national buy-on-site listings, Flexibility – Seamlessly adjust inventory promotion to meet marketing goals, Convenience – List inventory faster with our Vehicle Merchandising Platform. To start the resolution process, please tell us what your problem is: I bought an item. no record of any money being paid on the ebay summary of his account. eBay works hard to create a safe marketplace, but criminals still may attempt to exploit you. FACT: Criminals will make the vehicle very appealing and tempt you with a price you don't want to miss out on. Contact our Government Relations team for federal, state, and local public policy inquiries. They take extra effort to disguise their websites and emails to look like they are from eBay or associated with eBay, when they are not. The FBI today is warning the public that online vehicle shoppers are being victimized by fraudulent vehicle sales and false claims of vehicle protection programs (VPP). To date, more than FIVE million customers have purchased vehicles through eBay. The criminal pockets the payment but does not deliver the vehicle. View cart for details. 1 min article; Contacting a buyer or bidder. Motors programs is a division of eBay Motors designed to enable our high volume parts and accessories sellers for success by pairing them with the right enterprise partners and cutting edge listing tools to advertise and scale their e-commerce business. Because of the alleged pending move, criminals refuse to meet the victim in person or allow a vehicle inspection, and they often attempt to rush the sale. Buy & sell electronics, cars, clothes, collectibles & more on eBay, the world's online marketplace. Get help from other eBay members. If you are suspicious about an email that claims to be from eBay, sign in to My eBay and click the Messages tab. They create an attractive deal by advertising vehicles for sale at prices below book value. One of the following needs to be true: In these cases, the item will always appear in the purchase history of your eBay account. Private Seller Cars. We even offer a massive selection of new & pre-owned classics, hot rods, exotics, vans, ATVs, RVs, boats and more at eBay Motors. How can I contact eBay by phone?Phone number to customer service Aug 4, 2016 4:41:30 PM I need to call customer service , but their number is nowhere to be found. At the end of the day, eBay is both right and wrong about their customer service contact strategy. Transactions in which the seller and vehicle are in different locations. Select a topic and access the eBay help guide. A car or truck sells every 3 minutes on eBay. When you start and end your transaction on eBay Motors, you automatically get the benefit of eBay's Vehicle Protection Program*. Motors is where you will find new and used vehicles as well as parts for fixing, updating, or maintaining your existing vehicle. Emails have poor grammar, broken English or have other distinguishing errors (e.g., misspelled words, incorrect punctuation), Communications may be overly formal or sound very mechanical. It is still possible to contact eBay and talk to a customer representative. About ebay's Global Asset Protection Team. Contact Ebay customer service. To report a fake email, forward it to spoof@ebay.com. 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